Big Hippo - Frequently Asked Questions (FAQ)
Legal Information
Can CBD products contain THC and still be legal?
CBD products in the UK can legally contain no more than 0.2% THC. Products exceeding this limit are illegal and cannot be sold or purchased legally in the UK. We do not sale ANY products containing illegal dosages of THC.
Is medical cannabis legal in the UK?
Medical cannabis is legal in the UK but is strictly controlled and only available through prescription from a specialist doctor. It is typically prescribed for severe cases where conventional treatments have failed. Many people have not tried CBD Flower prior to signing up to medical cannabis and thus have to suffer the psychoactive elements of THC within cannabis (also known as "being stoned" , or "getting high") - We are amazed that CBD Flower is not given before prescribing medical cannabis. It makes NO SENSE!
Are CBD products allowed for athletes?
Yes, CBD products are permitted for athletes by most sports organisations as long as they contain no THC. Always check the specific regulations of your sport.
Can I drive after consuming CBD?
CBD itself does not impair driving, but ensure that your product contains no THC or psychoactive substances before driving. Check the label carefully. We do not sell products with illegal THC Levels
Is CBD safe during pregnancy?
There is limited research on CBD use during pregnancy. It is recommended to consult with a healthcare professional before using CBD while pregnant.How to Use CBD Flower
What is CBD flower and how can I use it?
CBD flower is derived from hemp and contains high levels of cannabidiol (CBD) without the psychoactive effects of THC. You can smoke, vape, or infuse CBD flower into oils or edibles. However the sale of CBD Flower for human consumption (including smoking) is illegal, so we sell CBD Flower for aromatherapy purposes only.
Is smoking CBD flower legal in the UK?
CBD products sold in the UK must contain less than 0.2% THC. Everything we sell on Big Hippo, is well below the illegal limits. The legal status of CBD flower is still evolving, so it’s important to stay updated on any changes.
What are the benefits of vaping CBD flower?
Vaping CBD flower provides faster absorption of CBD and avoids the combustion process, making it a healthier alternative to smoking. However the sale of CBD Flower for human consumption is illegal and we only sell CBD Flower for aromatherapy.
Can I use CBD flower in tea?
Yes, CBD flower can be steeped in tea, but combining it with fats like milk or butter can help release the CBD effectively. However the sale of CBD Flower for human consumption is illegal and we only sell CBD Flower for aromatherapy.
What CBD flower is best for energy?
For an energy boost, look for CBD flower strains high in Limonene, such as Sour Diesel or Super Lemon Haze.CBD Hash
What is CBD hash?
CBD hash is a concentrated form of cannabidiol made from hemp. It is typically used for vaping, smoking, or making edibles. However the sale of CBD Hash for human consumption is illegal and we only sell CBD Hash for aromatherapy.
Can CBD hash be used for sleep?
Yes, CBD hash is commonly used at night for its calming properties. Strains like Afghan Hash are often recommended.
Can I mix CBD hash with CBD oil?
Yes, CBD hash can be mixed with CBD oil for stronger effects. This is popular for cooking or making topicals.CBD Gummies
What are CBD gummies?
CBD gummies are edible products infused with cannabidiol. They offer a convenient and tasty way to consume CBD, with consistent dosages in each gummy.
How many CBD gummies can I take?
The ideal dosage varies, but most people start with one gummy (10-25mg) per day and adjust as needed.
How long do CBD gummies take to work?
CBD gummies typically take 30 minutes to 2 hours to take effect, depending on your metabolism, the dosage, and whether you've eaten recently.
Can I take CBD gummies daily?
Yes, CBD gummies can be taken daily as part of a wellness routine. It's important to monitor how your body responds and adjust the dosage as needed.
Are CBD gummies safe for children?
CBD gummies are not recommended for children without the guidance of a healthcare professional. Always consult a doctor before giving CBD to minors.
Can I combine CBD gummies with other CBD products?
Yes, CBD gummies can be combined with other CBD products such as CBD oil or capsules. However, it's important to monitor your total daily intake to avoid exceeding your tolerance level.H4-CBD
What is H4-CBD?
H4-CBD is a hydrogenated form of CBD, offering enhanced bioavailability and potentially stronger effects compared to regular CBD.
How is H4-CBD different from regular CBD?
H4-CBD undergoes a hydrogenation process that modifies its molecular structure, potentially enhancing its absorption and effects compared to standard CBD.
What are the potential benefits of H4-CBD?
H4-CBD may provide stronger anti-inflammatory and calming effects due to its improved bioavailability, making it a good option for people who find regular CBD less effective.
Is H4-CBD psychoactive?
No, H4-CBD is not psychoactive. It does not cause the high associated with THC and remains a non-intoxicating cannabinoid.
How is H4-CBD used?
H4-CBD can be consumed in the same ways as regular CBD, including as oils, tinctures, gummies, or topicals. Always follow the dosage recommendations provided by the manufacturer.
Is H4-CBD legal in the UK?
Yes, H4-CBD is legal in the UK as long as it meets the regulatory standards for THC content (less than 0.2%) and comes from an approved hemp source.
Can H4-CBD be combined with regular CBD?
Yes, H4-CBD can be combined with regular CBD products. This allows users to potentially benefit from both forms of the compound and the entourage effect.CBG
What is CBG?
CBG, or cannabigerol, is a minor cannabinoid found in hemp plants. It is often referred to as the “mother of cannabinoids” and is known for its potential anti-inflammatory properties.
What are the benefits of CBG?
CBG has been studied for its potential to support gut health, reduce inflammation, and act as a neuroprotectant. It is also being researched for antibacterial properties.
How is CBG different from CBD?
While both CBG and CBD are non-intoxicating cannabinoids, CBG is often referred to as the precursor to other cannabinoids. It is found in smaller quantities and may have more targeted effects on inflammation and the digestive system.
Can CBG be used for anxiety?
Early research suggests that CBG may have calming effects similar to CBD, making it potentially beneficial for managing anxiety.
What products contain CBG?
CBG can be found in products such as tinctures, oils, capsules, and infused topicals. Some full-spectrum CBD products also contain trace amounts of CBG.
Is CBG legal in the UK?
Yes, CBG is legal in the UK as long as it is derived from approved hemp sources and meets the regulatory standards for THC content (less than 0.2%).
Can CBG be combined with CBD?
Yes, CBG and CBD are often combined in products to enhance their effects through the entourage effect, where cannabinoids work together for improved results.Shipping and Returns
How quickly are orders processed?
Orders are processed within 1 business day. If you place your order before 2 PM, it is typically processed the same day.
What shipping methods are available?
We offer free standard delivery on all orders. Most UK orders arrive within 2 business days from dispatch. For orders under £50, a flat shipping rate of £4.99 applies.
Is your packaging discreet?
Yes, all orders are shipped in plain, unmarked packaging to ensure privacy. There are no indications of the contents on the outside of the package.
What should I do if my order is delayed?
If your order hasn't arrived within the expected timeframe, contact our customer service team at sales@bighippo.co.uk, and we’ll investigate the issue immediately.
What happens if my order is lost or damaged?
If your order is lost or damaged during shipping, we will send a replacement order at no additional cost. Please contact us as soon as possible to arrange this.
Do you ship internationally?
Currently, we only ship within the UK. We do not offer international shipping at this time.Why Choose Big Hippo?
What makes Big Hippo stand out from other CBD retailers?
Big Hippo is dedicated to providing high-quality CBD products with unmatched customer service. We focus on educating our customers and ensuring they make informed choices. We do not want to sell our customers the most expensive product; we want our customers to have an effective product that works for them.
Are Big Hippo products tested for quality?
Yes, all our products are lab-tested to ensure they meet the highest standards for potency, safety, and legality. Certificates of analysis are available upon request. We also have human testers with various uses for CBD that test our products before they "go to market." At Big Hippo, we ONLY want the BEST products on our website—there's no point flooding the market with gimmicks.
Do you offer discreet packaging?
Absolutely. All orders are shipped in plain, unmarked packaging to maintain your privacy and discretion.
What support can I expect as a customer?
Our customer service team is available to answer your questions, help with product recommendations, and resolve any issues promptly. Reach us at sales@bighippo.co.uk.
Do you provide educational resources on CBD?
Yes, we offer a wealth of resources on our blog, covering topics such as cooking with CBD, CBD benefits, and customer experiences.
Are Big Hippo products eco-friendly?
We are committed to sustainability. Our products are sourced responsibly, and our packaging is designed to minimise environmental impact.
Why doesn’t Big Hippo offer a huge range of products?
At Big Hippo, we focus on quality over quantity. We understand that the CBD market is flooded with products, but we only select items that we have trialled, tested, and believe in. This ensures that every product on our website delivers real results for our customers.
Does Big Hippo prioritise customer wellbeing over profit?
Yes, customer wellbeing is our top priority. Instead of opting for bulk CBD products that we could repackage for higher profit margins, we source premium CBD products that truly work for our customers. Your health and satisfaction are at the heart of everything we do.
Can Big Hippo help me choose the right product?
Absolutely. We aim to establish firm links with our customers, helping them find the products that best suit their needs. Our team is always available to offer personalised advice and recommendations.
What is Big Hippo's philosophy on CBD?
We believe in transparency, authenticity, and effectiveness. We avoid “gimmick” products that use CBD as a buzzword and only offer items that have been proven to provide real benefits to our customers.